Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Free Shipping & Delivery Times
We are pleased to offer free shipping on all orders! Expected delivery times are as follows:
- 5-20 business days
Please note that delivery times may vary depending on your location, the product that you order and any carrier delays, which are unfortunately out of our control.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email so you can follow your package’s journey. Please allow up to 48 hours for tracking information to update.
Shipping Issues
If your order has not arrived within the estimated delivery time, please contact us at sales@expocove.com. Our team is here to help!
Customs and Import Fees
For international orders, additional customs and import fees may apply. These fees are the responsibility of the customer. Please check with your local customs office for further information.